Privacy Policy

This Privacy Policy explains how P2P Price, available at p2pprice.com (“P2P Price,” “we,” “us,” or “our”), collects, uses, stores, and protects personal information when you access or use our website, platform, dashboards, charts, alerts, data tools, and related services.

P2P Price provides market data, analytics, charts, liquidity insights, spread information, and related tools for informational purposes only. We do not provide trading, exchange, brokerage, custody, payment, investment advisory, or financial advisory services.

By using P2P Price, you agree to the practices described in this Privacy Policy.

1. Who We Are

P2P Price is operated by the team responsible for the P2P Price platform and website at p2pprice.com.

For privacy-related questions, you can contact us at:

info@p2pprice.com

If a formal legal entity is established in the future, this Privacy Policy may be updated to reflect the relevant legal entity name and contact details.

2. Scope of This Policy

This Privacy Policy applies to:

• Our public website pages.
• User accounts and member-only areas.
• Dashboards, charts, analytics, alerts, exports, and data tools.
• Email alerts, product updates, and communications.
• Any current or future paid subscription features.

This Privacy Policy does not apply to third-party websites, services, exchanges, platforms, payment providers, analytics tools, or external links that we do not control.

3. Information We Collect

We collect information in a few different ways.

A. Information You Provide to Us

When you create an account, contact us, subscribe to alerts, or use certain platform features, we may collect:

• Name.
• Email address.
• Account login details.
• Country or general location information, if provided.
• Preferences, alert settings, saved views, watchlists, or dashboard settings.
• Messages, support requests, feedback, or other communications you send to us.
• Billing-related information if paid subscriptions are introduced.

We do not ask users to provide private keys, seed phrases, wallet recovery phrases, or exchange account passwords. You should never share this type of information with us or with anyone through P2P Price.

B. Information Collected Automatically

When you use P2P Price, certain technical and usage information may be collected automatically, including:

• IP address.
• Browser type and version.
• Device type.
• Operating system.
• Referring and exit pages.
• Pages viewed.
• Features used.
• Date and time of access.
• Session activity.
• Approximate location derived from IP address.
• Log files and diagnostic information.
• Performance, security, and error data.

This information helps us operate the platform, improve performance, detect abuse, secure accounts, understand product usage, and improve user experience.

C. Analytics and Product Usage Data

We may use analytics tools to understand how users interact with P2P Price. This may include information such as:

• Which pages or dashboards are used most.
• How users move through the platform.
• Which features are used or ignored.
• Technical performance issues.
• Conversion and subscription-related events.
• General user behavior patterns.

We use this information to improve the product, fix issues, develop new features, and make the platform more useful.

D. Cookies and Similar Technologies

P2P Price may use cookies, local storage, pixels, tags, and similar technologies for purposes such as:

• Keeping users logged in.
• Remembering preferences.
• Improving security.
• Measuring usage.
• Understanding product performance.
• Supporting analytics.
• Supporting current or future subscription flows.

You can control cookies through your browser settings. Some features may not work properly if cookies or similar technologies are disabled.

E. Payment Information

If we introduce paid subscriptions, payments may be processed by third-party payment providers such as Stripe or other providers we may use from time to time.

We do not intend to store full payment card numbers on our own servers. Payment providers may collect and process billing information, card details, transaction records, fraud prevention signals, tax information, and related payment data according to their own privacy policies and legal obligations.

F. Market Data and Platform Data

P2P Price collects, aggregates, analyzes, and displays market-related data from public, third-party, partner, or other lawful data sources using proprietary systems.

This market data may include prices, spreads, liquidity indicators, averages, charts, comparisons, and other derived analytics.

Market data and analytics are generally not personal information unless they are linked to an identifiable individual.

We do not disclose our proprietary collection methods, ranking logic, filtering systems, source selection logic, internal calculations, infrastructure, or data processing techniques except where required by law.

4. How We Use Information

We may use collected information to:

• Create and manage user accounts.
• Provide access to dashboards, charts, alerts, exports, analytics, and other features.
• Operate and maintain the platform.
• Improve product performance and user experience.
• Personalize user settings and saved preferences.
• Send alerts, product updates, service messages, or support replies.
• Monitor security and prevent abuse.
• Detect bots, scraping, unauthorized access, fraud, or misuse.
• Analyze product usage and improve features.
• Process subscriptions or billing if paid features are introduced.
• Enforce our Terms of Use.
• Comply with legal obligations.
• Protect our rights, users, systems, and business.

5. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, we may rely on one or more of the following:

• Contractual necessity: to provide the services you request, such as account access, dashboards, alerts, or subscriptions.
• Legitimate interests: to operate, secure, analyze, improve, and protect P2P Price.
• Consent: where we ask for your permission, such as certain cookies, marketing messages, or optional features.
• Legal obligations: where processing is required to comply with applicable laws, regulations, tax, accounting, security, or legal requests.
• Protection of rights and safety: to protect users, our platform, our business, and others from fraud, abuse, or harm.

6. How We Share Information

We may share personal information with trusted service providers that help us operate P2P Price, including providers for:

• Hosting and cloud infrastructure.
• Database and storage services.
• Analytics and product usage tools.
• Email delivery and notifications.
• Payment processing.
• Customer support.
• Security, fraud prevention, and abuse detection.
• Logging, monitoring, and error tracking.
• Legal, accounting, or compliance support.

These providers may only access information as needed to provide services to us and are expected to protect the information they process.

We may also share information if necessary to:

• Comply with legal obligations.
• Respond to lawful requests.
• Enforce our Terms of Use.
• Protect our rights, users, platform, or business.
• Investigate fraud, abuse, security incidents, or unauthorized activity.
• Support a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

We do not intend to sell personal information. If this changes, we will update this Privacy Policy and provide any required choices under applicable law.

7. International Data Transfers

P2P Price may be operated using service providers, infrastructure, and systems located in different countries. As a result, personal information may be processed, stored, or transferred outside your country of residence.

Where required, we take appropriate steps to protect personal information when it is transferred internationally.

8. Data Retention

We keep personal information for as long as reasonably necessary to:

• Provide the service.
• Maintain user accounts.
• Operate platform features.
• Comply with legal, tax, accounting, or security obligations.
• Resolve disputes.
• Enforce agreements.
• Prevent fraud, abuse, or unauthorized use.
• Protect our legal rights and business interests.

When information is no longer needed, we may delete, anonymize, or aggregate it.

Some technical logs, backups, security records, and analytics data may be retained for a limited period even after account deletion where necessary for security, legal, or operational reasons.

9. Security

We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no online platform, transmission method, or storage system can be guaranteed to be completely secure. You are responsible for keeping your login details confidential and for using a strong password.

If you believe your account or information has been compromised, contact us at:

info@p2pprice.com

10. Your Rights and Choices

Depending on your location and applicable law, you may have rights to:

• Access personal information we hold about you.
• Correct inaccurate information.
• Request deletion of your information.
• Object to certain processing.
• Restrict certain processing.
• Withdraw consent where processing is based on consent.
• Request a copy of your information.
• Opt out of certain marketing communications.

To make a privacy request, contact us at:

info@p2pprice.com

We may need to verify your identity before responding to certain requests.

11. Email Alerts and Communications

If you subscribe to alerts, newsletters, updates, or product communications, we may send you emails related to P2P Price.

You may unsubscribe from marketing emails using the unsubscribe link included in those emails or by contacting us.

We may still send service-related messages, such as account, security, billing, or important platform notices.

12. Children and Users Under 18

P2P Price is not intended for children or for users under the age of 18.

We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a person under 18, we may delete it and restrict access to the platform.

13. Automated Processing

We may use automated systems to help detect abuse, protect security, analyze product usage, improve features, classify market data, generate analytics, or monitor platform performance.

We do not intend to use automated processing to make decisions that produce legal or similarly significant effects on users without appropriate safeguards where required by law.

14. Third-Party Links and Services

P2P Price may contain links to third-party websites, platforms, tools, exchanges, data sources, payment providers, or other services.

We are not responsible for the privacy practices, content, security, or policies of third-party services. You should review their policies before using them.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date above.

If changes are material, we may provide additional notice through the website, email, dashboard, or other appropriate method.

Your continued use of P2P Price after changes become effective means you accept the updated Privacy Policy.

16. Contact Us

For privacy questions, requests, or concerns, contact us at:

info@p2pprice.com